Over the past twenty years, this communication model has evolved into one of the most useful tools that exists for incident-based disputes. Whether you are analyzing a conflict or using this model to communicate during an incident, this model has proven to be extremely successful. Our consultants have witnessed the transformations within an organization’s culture and the relationships that exist within simply by introducing this communication model!
WHAT THIS WORKSHOP HAS TO OFFER
The Intent, Action, Effect communication model will help you navigate tough incident-based conversations so that you can achieve the outcome you have been looking for.
Walk through each of the 12 units this course has to offer you at your own pace.
Test out your knowledge and take your learning even further with the provided case study
Not only will you be able to better navigate difficult conversations, it will build your confidence in your communication skills
With over 25 minutes of video content, this workshop will make you think about how you are currently communicating.
This communication model will assist you in building trust and rapport in your relationships
Come back anytime to walk through any of the videos of this workshop to refresh your memory.
About The Instructor
When you ask Betty about her work, she will readily tell you that she loves what she does and that it has been her tremendous privilege to work in the field of organizational health for so many years. Betty’s passion and vision is to support organizations of all types – and their leaders – as they seek to move toward health and vitality. Betty’s capacity to listen deeply and to hear that which her clients are trying to articulate is especially significant. She offers her clients profound care and respect. Said most simply – she loves the people with whom she works. Betty leads with clarity, strength, compassion and humility. From her stance of listening, she helps organizations to set a direction for the tough, meaningful and important conversations they wish to have.
© 2017-2018 Credence & Co.