Positions to Interests Communication Model


Have you ever wondered what lies beneath a differing side of an issue? This workshop will provide you to get a clearer picture of why people have the positions they have and how you can start to uncover them. This model enables you to use your skills and talents to encourage others (and yourself) to move down the positional "iceberg." Whether you are analyzing or communicating through an issue-based dispute, this model will give you the tools and foundational understanding of how to approach these situations.

visa credit card
mastercard credit card

WHAT THIS WORKSHOP HAS TO OFFER 

Wondering, "where are they coming from?" This workshop will assist in giving you the tools to start exploring that question with another around an issue-based dispute.  

Micro-Lessons

Walk through each of the 10 units this course has to offer you at your own pace.

Case Study 

Take your knowledge deeper with a case study that will help in putting those skills into practice.

Increased Confidence

Not only will you be able to better navigate difficult conversations, it will build your confidence in your communication skills

Video-Based Learning  

With over 18 minutes of video content, this workshop will give you practical tools you can use every day!

Improve Relationships

This workshop will give you tools that you can use in your professional and personal relationships.

Life-Time Access

Come back anytime to walk through any of the videos of this workshop to refresh your memory.

Workshop Outline



  • Introduction
  • Definitions
  • Zingers and super positions 
  • Filling the psychological need
  • The carpet example 
  • Moving from positions to interests
  • Skills to move from positions to interests
  • Active listening 
  • Tell me more... 
  • Summay

Only $75.00

About The Instructor

When you ask Betty about her work, she will readily tell you that she loves what she does and that it has been her tremendous privilege to work in the field of organizational health for so many years. Betty’s passion and vision is to support organizations of all types – and their leaders – as they seek to move toward health and vitality. Betty’s capacity to listen deeply and to hear that which her clients are trying to articulate is especially significant. She offers her clients profound care and respect. Said most simply – she loves the people with whom she works. Betty leads with clarity, strength, compassion and humility. From her stance of listening, she helps organizations to set a direction for the tough, meaningful and important conversations they wish to have.