How does your communication style influence the conflict situations that you are experiencing? To appropriately navigate difficult situations, it is vital that you understand the different communication styles. This workshop focuses on the model by Thomas and Killman around conflict styles and builds on your understanding in knowing each of the five conflict styles. This knowledge will increase your capacity in understanding conflict and how you can interact with it to get the desired outcomes that you are looking for.
WHAT THIS WORKSHOP HAS TO OFFER
The Intent, Action, and Effect communication model will help you navigate tough incident-based conversations so that you can achieve the outcome you have been looking for.
Walk through each of the 10 units this course has to offer you at your own pace.
Test out your knowledge and take your learning even further with the provided worksheet.
Not only will you be able to better navigate difficult conversations, it will build your confidence and awareness in how you are communicating with others.
With over 15 minutes of video content you will be engaged through stories and a thorough understanding of each style
Better understand other's styles so that you can improve your relationships with them.
Come back anytime to walk through any of the videos of this workshop to refresh your memory.
About The Instructor
When you ask Betty about her work, she will readily tell you that she loves what she does and that it has been her tremendous privilege to work in the field of organizational health for so many years. Betty’s passion and vision is to support organizations of all types – and their leaders – as they seek to move toward health and vitality. Betty’s capacity to listen deeply and to hear that which her clients are trying to articulate is especially significant. She offers her clients profound care and respect. Said most simply – she loves the people with whom she works. Betty leads with clarity, strength, compassion and humility. From her stance of listening, she helps organizations to set a direction for the tough, meaningful and important conversations they wish to have.
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